Our Support Services covers two primary areas of support: data center and custom solutions.
Data Center: Our data center maintenance services provide support for all major hardware manufacturers such as Cisco, DELL, EMC, HP, Hitachi, IBM, NetApp and Oracle to name a few. Combining the efficiency of a single point of contact, and the flexibility of asset based coverage levels we can offer professional quality services delivered by manufacturer certified engineers at cost effective prices. Coupled with our security monitoring services, we can ensure the oldest most vulnerable assets in your environment are properly patched and protected from intrusion.
Custom Solutions: Our custom support solutions leverage our expertise with field services to design and deliver support for non-data center technical assets, or proprietary products your organization manufacturers and sells to its end-users. From first-call to field service delivery we can handle each stage of the support process, or just augment the stages you complete on your own. We can be the whole process or an integrated portion of the whole process.